The MagneTrainer Warranty is only valid if purchased from an authorized dealer. Warranty is likely void if purchased used, on eBay, or from an unauthorized seller on Amazon.
The warranty on the MagneTrainer you purchase from us is a full year on all parts and labour.
The Inside Trainer Inc. warrants the MagneTrainer and it’s accessories against defects in material or workmanship for a full year after purchase. Pursuant to this warranty, The Inside Trainer Inc. will, at its option, repair or replace the object.
Proof of purchase will be required and this warranty is only valid with proof of purchase.
All parts and labour is covered under this warranty and in most cases you will be directed to take your MagneTrainer to a local bicycle shop to have the repairs done. They have the proper tools required to make the repairs. If the repair is a warranty repair we will reimburse the customer for the cost of the repair.
Common issues not covered by warranty include but are not restricted to: worn out threads from pedalling with loose pedals. Worn out threads by forcing a cross-thread. Broken casing from a dropped or kicked bike. Other damages caused by improper use or improper assembly.
When assembling your MagneTrainer follow directions closely.
Shipping costs will be covered by us for the first 30 days if there is a warranty issue with the MagneTrainer. After the first 30 days the customer pays for return shipping if the MagneTrainer is being returned to us. In most cases a return is not necessary as a local bicycle shop can perform the repairs.
Prior to seeking repairs for all warranty issues please contact us for direction and assistance with repairs.